Frequently Asked Questions

Welcome to Lyshas Glam! Here are answers to some of the most frequently asked questions about our products, orders, payments, shipping, returns, and more.

1. How can I place an order?

To place an order, simply browse our website, select the products you want to purchase, add them to your cart, and proceed to checkout. Enter your correct contact and delivery information, then confirm your order.

2. Do I need to create an account to place an order?

No. You can place an order without creating an account.

3. What payment methods do you accept?

We offer Cash on Delivery (COD) across Pakistan.

If you prefer to make an online payment, that option is also available. Simply contact us on WhatsApp at +92 326 1697316, and our team will get in touch with you and guide you through the online payment process.

4. Do you deliver across Pakistan?

Yes, we deliver across Pakistan through our courier partners.

5. How long does delivery take?

Orders are generally delivered within 2–5 working days after dispatch.

Delivery to remote areas may take additional time depending on the courier service.

6. How can I track my order?

Once your order has been dispatched, we will share your tracking details with you through WhatsApp, SMS, or email.

7. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible.

Once your order has been processed or dispatched, changes or cancellations may no longer be possible.

8. Can I return or exchange my order?

Returns and exchanges are subject to our Refund & Return Policy.

For complete information about eligible returns, exchanges, and refunds, please visit our Refund & Return Policy page.

9. What if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide your order details along with clear photos or videos of the product and packaging so our team can review the issue and assist you.

10. What should I do if I entered the wrong delivery address?

Please contact us as soon as possible if you notice that your delivery information is incorrect.

If the order has not yet been dispatched, we may be able to update the address. Once the order has been dispatched, changes may not be possible.

11. Are the prices on the website final?

The prices displayed on our website are the current prices of our products.

Prices and product availability may change without prior notice.

12. Is my personal information safe?

Yes. We respect your privacy and handle your personal information in accordance with our Privacy Policy.

13. What if the product I want is out of stock?

If a product is currently unavailable, you can check back later for restocking updates or contact us through WhatsApp for more information.

14. Can I contact you before placing an order?

Absolutely! If you have any questions about a product, order, payment, shipping, or anything else, feel free to contact our team on WhatsApp.

15. How can I contact Lyshas Glam?

You can contact us through:

WhatsApp: +92 326 1697316
Email: lyshasglam@gmail.com

Our team will be happy to assist you with any questions or concerns regarding your order.